Th13 Privacy Policy for Malaysian Users
We are committed to protecting your privacy and personal data when you use the th13 platform. This policy explains how we collect, use, and store your information to ensure your safety and comfort while you play.
Information We Collect
To deliver the best possible service, th13 collects several types of information, including:
- Account information: Your name, phone number, email address, date of birth, and other registration details you provide.
- Device & browser information: Technical data such as device type, operating system, browser type, IP address, and approximate location for an optimised experience.
- Payment transaction information: Local payment details such as FPX, TNG transactions, and bank transfers in MYR used for deposits and withdrawals.
- Cookies and tracking technologies: Information about your website usage to improve functionality and personalise your experience.
- Usage data: Records of in-platform activity, games played, session duration, and user interactions.
How We Use Your Information
The data we collect is used to:
- Running platform services and ensuring smooth functionality.
- Managing user accounts, including identity verification and fraud prevention.
- Providing effective and responsive customer support.
- Complying with legal requirements and local gambling regulations.
- Enhancing your experience through relevant content and personalised promotions.
Cookies & Tracking
Th13 uses cookies to identify users and remember their browser preferences, enabling faster and smoother access. Other tracking technologies are also used for analytics and marketing purposes.
You can manage cookie settings through your browser, but disabling cookies may affect key platform functions, including account security and payment processes.
Data Storage & Security
We retain your personal information only for as long as necessary for service and legal purposes. th13 uses industry-standard security protocols, including SSL, to protect your data from unauthorised access, disclosure, and misuse.
Our systems are regularly reviewed and updated to adopt the latest security technologies, ensuring your privacy is fully protected at all times.
Your Rights Regarding Personal Data
As a th13 user, you have the following rights regarding your personal data:
- Access: Request a copy of the personal information th13 holds about you.
- Correction: Request corrections to inaccurate or outdated data.
- Deletion: Under certain circumstances, you may request that we restrict the use of your data.
To exercise any of these rights, contact our customer support team at [email protected]. We will handle your request within a reasonable timeframe in accordance with applicable privacy regulations.
Privacy Policy Updates
Th13 reserves the right to update or amend this Privacy Policy from time to time to comply with new laws or improve data protection practices. Any changes will be announced on the official website and take effect upon publication.
Please check this page periodically to stay up to date on how your data is being protected.
Data Security & Contact Us
User data security is a top priority at th13. We take appropriate technical and organisational measures to protect your personal data. If you have any questions or concerns about this policy or how your data is processed, please reach out to us at:
Your Privacy Matters to Us
Start your digital entertainment journey with th13, confident that your data is in safe hands.